Contact

Contact Us

For questions about our products, orders, delivery, returns or refunds, please contact AGENCE P.S.D MARNE.

Customer Service

Email: support@psdmarne.com
Hours: Monday to Friday, 8:00 a.m. to 4:00 p.m., Paris time (CET/CEST), excluding French public holidays.
Website: psdmarne.com

Messages received outside these hours are reviewed during our next customer service hours.

Order Enquiries

To help us identify your order, please include:

Your order number
The email address used at checkout
A description of your question or request

If an item arrived damaged or incorrect, photographs can help us understand the issue where available.

Please do not send full payment-card details, security codes or passwords by email.

Returns and Exchanges

We accept return requests within 30 calendar days after receipt and cover return shipping costs under our Return and Refund Policy. No restocking fee applies.

Email support@psdmarne.com so we can arrange the return method. Return instructions help coordinate shipping; they do not make statutory withdrawal subject to prior approval.

Returns are sent to the company address listed above. Please do not visit for a return or collection without a separate arrangement.