Contact information

Customer service

AGENCE P.S.D MARNE
Email: support@psdmarne.com
Website: https://psdmarne.com
Hours: Monday to Friday, 8:00 a.m. to 4:00 p.m., Paris time (CET/CEST), excluding French public holidays.

Messages received outside these hours are reviewed during subsequent service hours. We do not promise a fixed response time for every enquiry.

Company identification

Company: AGENCE P.S.D MARNE
SIREN: 823 995 261
VAT number: FR62823995261

Postal and return address

AGENCE P.S.D MARNE
24 avenue de Paris
51100 Reims
France

Use this address for written notices and returns. Please contact us to coordinate the return shipping that we pay for. A statutory withdrawal does not depend on advance approval. This address is not advertised as a walk-in shop or collection counter.

Order and product questions

Include your order number or the email used for the purchase, together with a description of your request. For a damaged or incorrect item, photographs can help if available. Do not send full card details, passwords or unnecessary identity documents.

For a cancellation before dispatch, an exchange, a return or a refund question, email support@psdmarne.com. The same address receives complaints and requests about personal data. Your statutory rights remain available regardless of the department handling your message.